Everything about it is wonderful.
Kristie Cloud
8/2/2019
We bought this about a month ago and the entire family loves it.
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Yes, I recommend this product
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Very nice!
rmadams
8/1/2019
Only 4 stars, as the ice maker is a little loud and only the 2 small drawers are soft close. Would love for all doors to have the soft close feature
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Yes, I recommend this product
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Not what I hoped for.
Chuckie V
8/1/2019
Ice dispenser makes a lot of noise.
Space between shelves could use a redesign
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Yes, I recommend this product
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Spacious refrigerator
JenniferR
7/31/2019
I have really enjoyed the addition of this KitchenAid appliance to my home. I have so much more space, it is brightly illuminated, easily to clean and organize. I have always struggled to find room to separate meats, cheeses, fruits and vegetables. With this Refrigerator, there is plenty of room for everything.
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Yes, I recommend this product
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Not the best for Lettuce and greens, herbs
Mrs. Sasser
7/30/2019
I bought this refrigerator in mid-June to replace a replacement Kenmore Elite. Overall it works fine, the temperature control is adequate, and the additional drawer with temp. control seems to work well. Frost builds up around the ice bin opening; the third door bin is useless if you put tall items in your door; the door leveling feature didn't work - we even removed and re-installed the door to see if we could get them level, still didn't work; the two upper freezer drawers don't hold tall items, but if you have flat packages it's nice for organization. And no, you don't get the herb keeper mentioned in the manual and advertisements.
The most disappointing thing about this fridge is that it doesn't keep lettuce and other greens very well; yes it has a separate produce drawer (the right-hand middle drawer), and if it were tall enough to keep heads of lettuce in, I would; but if you put one in and close the drawer you smash it. I guess if you have especially flat heads of lettuce it will work - now we know why they show a drawer full of apples and pears in the online videos, lettuce wouldn't fit.
As for the produce drawers in the main compartment, well I guess the "auto-humidity" feature just means it automatically dehumidifies your produce... lettuce lasts about 2 days unless you put it in a separate container - same with herbs; other produce starts getting limp and moldy after a week. Even if the Kenmore fridges only lasted a couple of years each, I can say they had superior crisper drawers - lettuce would keep for three weeks, root vegetables almost two months. This fridge will not let you keep produce beyond a couple of days.
In the end I'm sorry I bought this model and should have gotten the 3-door fridge instead.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Beautiful
Reilly
7/29/2019
We remodeled our kitchen and bought matching all KitchenAid appliances. The lower freezer is great for organizing, with extra pull out drawers,and seeing what you have. The biggest disappointment is the Refrigerator interior design, it is not made for tall stuff, unless you take out shelves. The sides door compartments are hard to configure, you have to take out compartments to fit tall items. Somethings just take extra steps to fit properly.
Love the cold drawer, pop, bottle tea keeps wonderfully cold!!
Also for the price we are disappointment in the manufacturing of the outside, the quality control missed some pretty obvious poorly fitting joints etc.
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Yes, I recommend this product
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Sleek refrigerator
Dan.S
7/29/2019
I purchased this from Home Depot a little over a month ago. Other than Home Depots delivery team knocking the door into my house, damaging my deck and not actually moving the refrigerator in my house, I love it. All of my issues with this product stems from Home Depot doing a horrific job with customer service and delivering the product that I paid for.
Refrigerator has amazing space and it just visually is stunning in my house. The lights inside make it look so bright and clean.
I do wish the ice bucket was slightly larger, but there is plenty of freezer space to keep back up ice in, so it isn't a huge deal. Also, the ice machine does make ice fairly quick. Love this fridge and I'm excited to have more KitchenAid appliances in my house in the future.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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lots of space and great features
Patty222
7/27/2019
We purchased for our new home and it absolutely awesome.
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Yes, I recommend this product
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Door Ajar! Door Ajar!
Margie B
7/23/2019
We were so excited about this refrigerator. We've had it installed for about 7 months and we've started having a problem with the door ajar icon and alarm going off for absolutely no reason! It's an annoying and frustrating problem! It happens when no one has been near the refrigerator and even happens in the middle of the night! We called KitchenAid to have someone come out in hopes of resolving the problem, but all we got from the service man was instructions on the sequence of opening the doors. I showed him a video of the problem and he completely ignored it! KitchenAid was supposed to get back to me about the problem, but it's been a week and I haven't heard from anyone! We looked online for a resolution and could not find one. We want to love this refrigerator and recommend it, but this problem makes it very difficult.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Only lasted 1 year
BenedictS
7/19/2019
After 1 year, the cooling system went out. It took 3 months without a fridge for them to realize it can't be fixed.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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excellent dessign
Poppy2
7/18/2019
This refrigerator looks amazing. It is so easy to use. The shelviing is easy to adjust. I love all the freezer compartments. The meat and produce drawers are great. You don't have to open the whole refrigerator to get lunchmeat or vegetables.
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Yes, I recommend this product
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Overall great features and layout.
Mike and Peg
7/18/2019
Would be five stars with improvements to water dispenser and water actuator. Dispenser should be aimed to middle of glass and trigger has too short of a throw.
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Yes, I recommend this product
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Amazing looks, great features!
GB1019
7/17/2019
Bought this about a month ago after my prior refrigerator decided to quit working. I looked at several other brands, but found I kept comparing those to this one.It was a bit more than I intended to spend, but liked it so much I decided to spend the extra for it. About a month later, I'm still loving it, but there are a couple of things that prevented me from giving it a 5-star rating (would have given 4 1 /2, but that wasn't an option). Keep in mind my criticisms are based on comparison to my prior refrigerator. While its not loud, its also not very quiet. The ice dispenser is loud, as is the ice-maker when it dumps ice into the holding container. The regular 'running' noise is noticeable, but not so much that it makes it distracting. If you are not used to having a unit with the 2 extra drawers, it takes some getting used to the loss of space in the main storage area. However, the 2 drawers are fantastic, and have done a good job of keeping my produce fresh a bit longer. All in all I think its a great unit, and if their other appliances are anything like this one, when the time comes I'll probably be picking up the matching stove, dishwasher, or microwave.
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Yes, I recommend this product
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Refrigerator features
non abc
7/16/2019
This is the second refrigerator of this model that we decided was the one we liked best. The first one had a multitude of issues and had to be replaced after only 2 years. Luckily we had purchased an extended warranty so once it was determine it could not be repaired we were offer option to replace with one of equal or lesser value. My wife really like the looks and features of this model and decided we would take a chance on a second one and so far everything is going well. Only been a couple of months but fridge is performing great at this time.
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Yes, I recommend this product
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Great refrigerator
TommyT
7/15/2019
We have had this unit now for 3 weeks and we just love it. The extra drawers make all the difference.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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I've maker sucks!
rwildman
7/13/2019
I haven't even owned this for two years and it's stop making ice :(
Originally posted on Kitchenaid.com
No, I do not recommend this product
Very disappointed
rwildman
7/13/2019
Haven't even owned this for two years yet and the ice maker stopped working a few months ago. Pretty sad based on how much money this stupid thing cost. I'm sure they won't do a thing about it since I've owned over a year but hoping this review gets them motivated and if they fix the issue I will write a post stating so otherwise the ice maker sucks and that alone is the reason for this review. I also own the matching double oven and outdoor gas grill both of which seem like solid products but this fridge is very disappointing.
Originally posted on Kitchenaid.com
No, I do not recommend this product
great features, love all the drawers, herb drawer,
Ginger4547
7/12/2019
Only had it one week. So easy to adjust shelves. Room and place for everything. Has beautiful look, both inside and outside
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Yes, I recommend this product
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In Love with My Fridge!
TessKD
7/12/2019
I did a lot of research when purchasing this appliance because I deeply regretted not doing so when I purchase my washer and dryer that I wish I hadn't. Every feature of this fridge seems to work just the way it is intended and the drawers in the freezer are deep enough to hold products. We were a little worried that they might be so shallow adding the 3rd drawer in that it wouldn't be able to hold anything but that is not the case. I absolutely love it and am extremely happy with my purchase.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Looks great and great drawer capacity
Brandon C
7/11/2019
Love the freezer drawers and the meat/product drawers. However we can't seem to find a shelving setup that we love. We tend to keep the milk on the shelves rather than the door cubby/shelves due to the quantity of condiments we have. So this makes it difficult to find a place to put a gallon of milk that doesn't waste all the space above it.
Happy overall though!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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AMAZING!
RAMG
7/11/2019
The refrigerator is amazing, it is spaicous, elegant, and ton's of features.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful look
Dawn51
7/11/2019
Noticed that I can hear it running more than my old refrig.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Fridge review
Enev
7/10/2019
Best fridge. So much space. Holds everything and functions just as my busy family demands
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features.
Drags5
7/10/2019
We love the look of our new fridge. The black stainless has a very sharp look. We weren't sure of the 5 door but we feel it is very spacious. Love the LED lights inside.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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It sings
Annbar
7/9/2019
Purchased this refrigerator and other Kitchenaid appliances for a kitchen update. There was no comparison to other refrigerators in the showroom. You could not only see the quality, but feel it as you open every door. I love the grey tone inside and the multiple LED lights make everything so easy to find. I tell everyone that sees it, that when you open the French doors that it sings with beauty!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Perfectly balanced design!
PaulZ
7/7/2019
It looks fabulous and allows the use of only the compartments that are needed. Very practical and roomy.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Wonderful Design
Very Please
7/2/2019
I purchase this about 2 months ago I love the two (2) extra drawers that holds your juice, pop, and water it can also be used for defrosting as well I really love that my grand baby doesn't have to open the big doors he can get his juice and go
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great fridge and size
93jack75
6/29/2019
Been in love this fridge ever since I have bought it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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I love the storage space
Donny77
6/28/2019
I was worried about fitting all my groceries in my new fridge when I bought it. But once I received it at home and filled it up I couldn't believe all the room I had in it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Dream refrigerator!
KatyS
6/27/2019
We bought this last month after our current refrigerator bit the dust. After pouring over multiple options, we found this design I hadn't even been aware of and instantly fell in love! It has all of the features we needed, is visually appealing, and is big enough to support the needs of a 6 person family. Easy to keep clean, too! We'll be buying the matching stove soon.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love this fridge!!
Dianne V
6/27/2019
Had this refrigerator for about 6 weeks. I love the look and having the separate compartments. This makes it easier to keep things organized.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Yes, great features
Fifi H.
6/27/2019
Love this frig, love the fruit/produce/deli/cheese drawers. Don't have to open the entire frig all the time. love the self closing drawers. Would like to know tho if the upper doors should be self closing, mine are not.
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Yes, I recommend this product
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Good refrigerator but buy the extending waranty!
Anonymous
6/27/2019
I love the style, options and features of the refrigerator and we had no issues for 3 years. For the last 6 months, we have had a plethora of issues. We have replaced the control board twice, ice maker auger and ice maker. I will say even with control board issues, the unit never once stopped working altogether. We opted not to get the extended warranty and to date we've spent around $1000 in repairs. Hopefully, newer models aren't as problematic.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Oh yes! Soft close drawers!!!!
The Mrs!
6/26/2019
I have been shopping for the perfect refrigerator for a year. This one is not only super nice but has all the features I wanted. It's simply beautiful. Fingerprint resistant, black stainless, gorgeous platinum interior, lots of space, freezer drawers with 2 slides for easy access and my favorite feature... two soft close drawers. One of which I keep soft drinks and waters. NO regrets. It so beautiful and I love it!
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Yes, I recommend this product
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Is it ok to love a fridge?
TTessKS
6/25/2019
I started out with a plan to just buy a normal refrigerator, but decided at my age, I deserved something more. This is the fridge with something more. Everything is so organized which makes it super easy to find food. I do miss the space I used to have in my doors a little bit, but then my husband would always return things to the shelves instead of the door anyway. I love I can remove the ice bin so it is worth having less shelves in the door for me. Freezer is ultimate in organization. No more food that gets freezer burned. And I love the look of this fridge. Lastly, the extra doors are so perfect for things we want to get to often.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful
KelseyLynne
6/25/2019
I was nervous about getting the design with the bottom freezer but it has more space than any of the other brands I have looked at! It comes with 3 drawers instead of two! The refrigerator section is stunning!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love the extra doors and drawers.
Cheryl’s
6/25/2019
Got these a week ago and have had lots of positive comments!!!
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Yes, I recommend this product
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Great product
Carrietx
6/25/2019
I bought this fridge a few months ago and am very pleased with it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Very spacious!
Jamjes
6/24/2019
I am very happy with the fridge! We have been looking for awhile for a fridge and have picked the perfect one! We love the design and spacious interior. It also is easy to see what's all inside.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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love the soft close doors
Smile again
6/23/2019
It is better than i thought it would be. More energy efficent.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Very roomy
hastings77
6/22/2019
I have been researching refrigerators for many months now and finally decided on this one and very glad I did. I love how it is set up with the ice in the door, and the drawers are very convenient.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful and well organized
Foxy1
6/20/2019
This refrigerator has totally changed our life. The freezer allows temperature below zero, the vegetable drawers hold more than our entire previous refrigerator. The layout is awesome. We received the refrigerator before reading other people's negative comments on line and feel sorry for their bad experience.
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Yes, I recommend this product
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Overpriced and not efficient. A terrible buy
AN75
6/18/2019
I got this 10 months ago. It already has had problems. It is easy for the drainig system to clog, according to the tech guy that came to fix it. It is very bulky, and it stores way less then what you might expect. I have had several fridges, currently have Miele and Kitchenaid, have also had Bosch. If you have the money to buy this fridge, do yourself a
favour and don't, save the money. Even within this same company, you can find better choices.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Excellent Refrigerator
jm7128
6/18/2019
We're very happy with our new refrigerator. It does a great job all around, with very consistent temperature control in both compartments. Our favorite feature is the two storage drawers that can be opened without opening the main refrigerator. We've found that food kept in those drawers has a longer storage life than our previous fridge. In addition to being functionally excellent, it's very stylish and attractive.
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Yes, I recommend this product
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Versatile
brewerkev
6/14/2019
Flexible space, lots of drawers, smartly designed freezer.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Amazing Fridge
Lostinspace9
6/14/2019
We have had this fridge for about 2 months. Not only does my family love it- everyone who comes into my house gets the wow factor. You won't be disappointed. The freezer is great also- has a ton of storage and has many moving shelves so you can get to everything. My wife loves the spot for pizzas. Lol.
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Yes, I recommend this product
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I am actually in love with this refrigerator
Moogieb
6/13/2019
Love the inside and outside of this refrigerator. I wish everyone could see this refrigerator
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Yes, I recommend this product
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KitchenAid - 25.8 Cu. Ft. 36" 5-Door Refrigerator
NLS-1258
6/12/2019
I purchased Memorial Day weekend; 2019. Refrigerator shelving, fresh herbs tray, and two sliding refrigerator drawers provide great flexibility! Unit is relatively quite; ice maker & ice tray refill generate minimal noise -- we want it to continue producing ice like it currently does -- a champion! Ice & water through the door is great. Freezer compartment is standard fare & works fine. Refrigerator controls on front door and top left drawer. Provided it remains trouble-free, e.g., ice & water feed continues unabated, no internal or external water leaks, continuous reliable temperatures, etc., we'll remain happy. We've found oftentimes the unit's reliability is associated directly to the quality of the installer.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Big Headache!
Annoyed couple
6/11/2019
Purchased in December, Delivered in March, turned on in April.
As of two weeks ago, I've maker slowly produced less and less.
As of last week, one cube a day.
Today, water is dripping out instead of an easy even pour when filling a glass, and zero cubes are made.
Also 3 cans of seltzer water has exploded.
Checked the temp, says 40, but clearly things are running havoc in there.
4,000$ fridge. And all of a sudden magically stops working correctly after 2 months.
Mind you it doesn't get a ton of use, in this household it is just me and my husband. Our contractor installed it correctly to a tee and unfortunately it is too heavy for us to drag out of the custom space it was made for to look behind it.
The site should have more troubleshooting tips for customers instead of making us pay for technicians to come out and certainly do something we can do like check the water filter.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Very nice looking
Perry household
6/10/2019
We bought this unit two weeks ago. So far it works great. One issue I would like to see addressed, there's no really good place to put a gallon of milk or a large jug of tea. No matter how you configure the shelving, it just really doesn't work. We will have to change the way we purchase large containers of beverages due to space availability in this unit. Three of the 5 doors arrived with scratches. That's a little disappointing but the store we bought them from has ordered replacement doors. Here's my biggest disappointment, they told me to allow 12 to 13 weeks for the replacement doors to arrive because they are hand made in Mexico. What?
Originally posted on Kitchenaid.com
Yes, I recommend this product
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